Changes to mail delivery on campus

Published in the Research School of Physics Event Horizon
Vol45 Issue15 13–17 April 2020

Changes to mail delivery on campus

As per current ANU mail delivery arrangements, all staff/student are required to put all non-essential mail and deliveries on hold, redirect to a personal address or switch to electronic receipt. This will assist with storage and pick-up constraints.

If you are expecting an urgent/essential mail/package, firstly email purchasing.physics@anu.edu.au to check your item has been delivered. Once you have received confirmation, you must email the School Manager sm.physics@anu.edu.au for approval to come on to campus to collect your item. Do not come on to ANU campus without the necessary permission. The Store will only open for authorised collections, from 9-12.30 on Tuesday and Thursday.

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Below are the latest arrangements regarding mail collections on campus.  

From Friday 28 March 2020, all mail commenced being delivered to the Anthony Low Building #124 Garran Road to ensure mail delivery operations on campus can continue and critical items are received.

All personal mail items should be redirected to a residential address. If staff have upcoming University-related mail deliveries and cannot redirect, please determine the category level using the workflow categories below to determine if your mail is considered critical. Please note, critical items relate to only essential University operations, research and business during campus closure.

The Mail and Courier delivery workflow categories have been developed to align with Critical Management Incident Team approved critical access.

Category A - Essential Services (Delivery to CMIT critical activity buildings only)

Mail will be delivered daily to Residential Hall, Child Care facilities, Human Resources, Finance, ITS and JCSMR. For mail to be delivered daily to these locations, an officer from that local area must be available to take carriage of the mail delivery. If there is no one available to take carriage of the mail daily, it will be delivered to the Anthony Low building for safe keeping.

Category B - Delayed Services (Building mail collection by appointment)

To arrange collection, staff must first seek approval from their respective School Manager, College GM or Service Division. Once approval received, email fs.clientservices@anu.edu.au to see if mail has arrived and we will advise of a suitable collection time from the Anthony Low building. Staff collecting must collect all mail for the building occupied.

Parking is available at the front of the building to support collection.

Category C - Non Essential (Mail held until return to campus)

Areas can self-nominate to have all mail held securely with no pick-ups required until the ANU returns back to working on campus.

Additional Critical Information

The collection of outgoing mail from buildings has been suspended. All outgoing mail will need to be posted via off campus mailboxes.

Courier deliveries are not covered under this arrangement. Only items or packages delivered via Australia Post and its partners will be accommodated.

For all other deliveries via courier it is the responsibility of the recipient to arrange a suitable delivery point and time to take carriage of the delivery.

All staff are required to put all non-essential mail and deliveries on hold, redirect to a personal address or switch to electronic receipt. This will assist with storage and pick-up constraints.

This is an interim measure and will be reassessed periodically.

For any mail account or specific enquiries regarding the Australia Post service agreement (outside of the above arrangements), please contact contracts.office@anu.edu.au